Local printing and publishing company has an open position for customer service / sales.
Qualifications:
* Communicates well with the public in a professional manner
* Self-starter who can work independently
* Outgoing
* Experience in the Graphic Communications/Printing industry a plus
* Customer Service experience preferred
* Sales experience preferred
* Adept with using a computer and experience in the Microsoft Office suite of software, including Excel
* Ability to think quickly and solve problems
* Attention to detail is a must
Essential Responsibilities
* Providing outstanding customer service through both oral and written communications.
* Maintain existing customer relationships and work to create new customer relationships.
* Prepare and process quotes, orders, and sample requests.
* Communicate fully with internal and external customers and follow-up promptly with quotes, requests, orders, and other tasks.
* Work with all stakeholders, such as sales representatives, administrative staff, production staff, suppliers, and customers on orders and projects, including pricing, technical specifications, and meeting deadlines.
* When appropriate, advise customers on best strategies to achieve their desired outcomes.
* Other duties as assigned.
Additional Responsibilities
* Learn and be able to communicate with internal and external customers about graphic communication, including but not limited to design principles, printing processes, paper options, and postal specifications.
Job Type: Full-time
Benefits:
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Shift:
* 8 hour shift
* Day shift
Weekly day range:
* Monday to Friday
* Weekends as needed
Work setting:
* In-person
* Office
Application Question(s):
* Are you authorized to work in the United States?
Education:
* High school or equivalent (Preferred)
Work Location: In person
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