Marketing and PMTDR Implementer

*Job Title*               Marketing and PMTDR Implementer *Department*       Marketing *Location*               Guam *FLSA Status*         Non-Exempt *Salary Grade*      2A *Corp.
Entity*        IP&E Holdings *Reports To*          Marketing Manager *Job Summary* The Marketing and PMTDR Implementer will have two key functions.
First on Marketing, the individual will develop and support existing marketing programs and assist with the development of new initiatives aligned with Company and Partner goals.
The function includes communications, agency support, branding specialist, digital marketing, various media and vendor coordination, company event coordination, corporate sponsorship mediation and loyalty program retention.
The Marketing and PMTDR Implementer will be the primary facilitator working with procurement to process all vendor quotes and payments and verifying job scope process and completion, inclusive of media affidavits, for the Marketing Department.
The second function is on the PMTDR (People Make The Difference Real) program of Shell.
Under the supervision of the Marketing Manager, the Marketing and PMTDR Implementer will support the Retail Territory Manager to ensure sites under COCO and COAO are able to deliver the IP&E PMTDR KPIs at the site level both in Guam and CNMI.
 This will focus on training and coaching site managers to build their site staff skills and capabilities and build a customer and commercial mindset.
 The individual will perform duties associated with the Retail Marketing Calendar and Partner Programs with a lead role in the facilitation of our subscription to the Shell PMTDR program.
*Duties and Responsibilities* * Handle high volume, production data entry via computer terminal with high level of sensory attention to assure accuracy of customer and team member information collected.
* Handle incoming calls and answer inquiries from retail customers and retail team members.
* Work activities are dictated by established routines, but the individual must adjust schedule to prioritize the Marketing department priority projects and initiatives.
* Supports retail marketing activities such as fuel and c-store promotions and corporate sponsorship administration.
* Explain key KPIs linked to the PMTDR program as well as how the program works (e.
g.
minimum thresholds, awards associated with the program) and the value it adds to the business and to the site teams.
* Spearhead the PMTDR Program.
The main parts of the program include: * Communication between the Shell Network Retail team and Shell PMTDR facilitators * Retail Station program data collection and submission * Event coordination for program events (i.
e.
Local Retailer Engagement, Quarterly Updates, Global Smiling Stars Ambassador Coordination) * Program Budget Management * Procuring vendor quotes and processing invoices and vendor job scope processes and completion, inclusive of media affidavits for Department.
* Scheduling and Insertion of Media.
* Supporting team member for retail marketing promotion launches and maintenance.
* Marketing Department Corporate Sponsorship administration.
*Qualifications* * Bachelor’s degree in business, communications, marketing, or equivalent work experience * Effective communication skills both verbal and written.
* Ability to make quick decisions.
* Must be team focused and extremely organized.
* Proficient with the use of computers and experience using Microsoft office products (Word, Excel, PowerPoint) * Willingness to travel as needed *Knowledge, Skills, and Abilities (KSAs)* The KSAs described here are representative of those that should be met by an employee to successfully perform the essential functions of this job.
*Knowledge* * Administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology.
* Principles and processes for providing customer and personal services.
This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
* The structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
*Skills* * Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
* Understanding written sentences and paragraphs in work related documents.
* Talking to others to convey information effectively.
Being aware of others' reactions and understanding why they react as they do.
* Communicating effectively in writing as appropriate for the needs of the audience.
* Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
*Abilities* * Ability to learn how to navigate Shell Brand Licensee portals and online assets.
* To listen to and understand information and ideas presented through spoken words and sentences.
* To read and understand information and ideas presented in writing.
* The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules.
* The ability to concentrate on a task over a period of time without being distracted.
*HSSE Competencies* At IP&E, each position has a role in upholding our Health, Safety, Security, and Environment (HSSE) policies and practices.
 This position is responsible to: * Report HSSE incidents in a timely manner within his/her area of responsibility * Support incident investigation as required.
* Knowledgeable on HSSE Policies, HSSE Golden Rules, 12 LSRs, and HSSE procedures, specifically contractor safety-Permit to work.
*Job Competencies* * Stakeholder Management * Organizing and Planning * Managing and Measuring Work * Time Management * Problem Solving/Analysis * Ethical Conduct * Collaboration Skills *Working Conditions* This job operates in a professional office environment.
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
*Physical Demands* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk and hear.
This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day.
The employee must frequently lift and/or move items over 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  *Supervisory Responsibilities* This position has no direct supervisory responsibility but does require frequent communication and participation support for Retail Services team, specifically but not limited to the company PMTDR program.
*Regular Expected Hours of Work* This is a full-time position.
Days and hours of work are Monday through Friday, 8:00 a.
m.
to 5 p.
m.
Travel is required for this position *Other Duties* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time