We are looking for a Houseperson to join our team and provide excellent customer service to our hotel guests.
A houseperson is responsible for the overall sanitation and maintenance of the assigned premises.
Responsibilities Include but are not limited to:
* Assist maintenance with repairs and work orders
* Clean and maintain the cleanliness and appearance of public areas and guest room corridors to include Hotel Lobby, hallways, public areas, and restrooms
* Clean and maintain the back of the house area, including employee break room, the hotel laundry room, employee restroom, or other applicable areas as assigned
* Assist Guest Room Attendants/Housekeepers where necessary
* Remove all trash or linen from guest rooms and public areas where necessary
* Quickly respond to all guest and team member requests for assistance in a timely and friendly manner
* Welcome and acknowledge all guests per company standards
* Anticipate and address guests’ service needs
* Thank guests with genuine appreciation
* Speak with others using clear and professional language
* Answer telephones and/or radios using appropriate etiquette
* Ensure uniform and personal appearance is clean and professional
* Maintain confidentiality of proprietary information and protect company assets
* Establishes and maintains open, collaborative relationships with employees and fellow management team members
* Perform all reasonable job duties as requested by Supervisors/Managers
Requirements
* High School diploma or equivalent and/or experience in a Hotel or a related field preferred
* Significant attention to detail
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
* Reach overhead and below the knees, including bending, twisting, pulling, & stooping
* Stand, sit, or walk for an extended period of time
* Has a flexible schedule that can work any shifts.
Assists with staffing coverage in the instance of call-offs
* Adheres to all company Standard/Conduct policies and procedures
* Follows the company’s employee hand book for rules and regulations
Job Types: Full-time, Part-time
Benefits:
* Employee discount
Shift:
* 8 hour shift
Application Question(s):
* Are you a resident of Guam?
Experience:
* Cleaning: 2 years (Preferred)
* Housekeeping: 1 year (Preferred)
Shift availability:
* Day Shift (Preferred)
* Night Shift (Preferred)
Work Location: In person
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